There will always be flamers and idiots, but what I try to do is to encourage people to use the /squelch command instead.
The punishment for being unmannered is the same as in the room chat, which is getting kicked, so for flamers in game I'll go with the closest solution; 24h ban.
If people were to report every goddamn flamer it would double the amount of ban requests, and yet it wouldn't bring any difference to the rooms.
So like I said: use /squelch and stop being a baby.
Also, threads like these don't belong to this section. If you want to complain, do it somewhere else. In here it's just me anyways.